Program Support Specialist

September 1, 2022

Adult and child sitting in front of an electronic keyboard, engaging in a musical activity, possibly a lesson or discussion, with the adult guiding or explaining to the child.
Group of children and adults in yellow T-shirts with a dance logo, posing in front of a colorful mural of mountains and a cartoonish yellow animal character.
Three women are embracing and laughing together outdoors in a park, with trees and other people in the background.
A diverse group of people are outdoors in a park, participating in a conga line dance, smiling and enjoying themselves, with trees and grass in the background.
People at an outdoor event, with a woman playing an acoustic guitar surrounded by others, including a man in a blue shirt and a girl in a pink shirt, under a tent.
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Job Details

  • Equal Opportunity Statement

    Note-Able Music Therapy Services (NMTS) is an equal opportunity and affirmative action employer dedicated to building an inclusive and diverse team. NMTS affirms that inequality and inequity are detrimental to our associates, our clients, and our community. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability status, or any other applicable characteristics protected by law. Our ultimate goal is to be an organization that is representative, at all levels, of the rich and diverse communities we serve.

  • General Responsibilities

    The overall goal of Note-Able Music Therapy Services is to meet the social, physical, and mental health needs of individuals living in and around the Truckee Meadows through music. Note-Able Music Therapy Services is seeking a proactive, adaptable, creative, and empathetic Program Support Specialist to assist our team and clients as we continue to grow and expand our services in our community. The primary responsibility of the Program Support Specialist is to support the development and implementation of the organization’s services and overall operations. This position entails primarily administrative duties, including assisting with the recruitment, training, and management of volunteers. This position also entails regular contact with program participants, parents, and community agencies. Strong preference will be given to Spanish-speaking applicants

  • Reports to: Clinical Services Manager

    Supervises: Volunteers

    The Program Support Specialist will assist clinical and administrative staff with designated tasks, including but not limited to:

    • Answering phones and emails promptly and professionally

    • Coordinating client referrals, registration, and billing

    • Entering client data into online databases

    • Assisting with database management

    • Supporting music therapy programs as needed

    • Assisting with the development of program fliers and outreach materials

    • Assisting with special event coordination and implementation

    • Recruiting, training, and assisting with the management of volunteers

    • Communicating with community partners

    • Representing the agency at networking and professional outreach events

    • Assisting with organizational marketing, outreach, and public relations activities to promote programs

  • • Bachelor's degree OR minimum of two years' professional experience in social services, disability services, education, or nonprofit settings

    • Experience with program development and coordination

    • Experience working with people from diverse backgrounds preferred

    • Previous nonprofit experience preferred

    • Previous experience working with people with disabilities preferred

    • Please note: Strong preference will be given to bilingual (Spanish) applicants

  • • Ability to represent the agency in a professional manner in the community

    • Ability to work independently

    • Ability to communicate effectively with a variety of ages, populations, and skill settings

    • Excellent critical thinking and problem-solving skills

    • Excellent organizational skills

    • Above-average computer skills (must be competent in at least Word, Excel, PowerPoint; previous experience with QuickBooks preferred)

    • Excellent data management skills

    • Ability to recruit and train volunteers

    • Ability to maintain confidentiality

    • Ability to create, compose and edit quality written material

    • Ability to communicate effectively, both written and verbally

    • Ability to work flexible hours with occasional evenings and weekends

    Physical Requirements:

    • Ability to remain in a stationary position for at least one hour at a time

    • Ability to lift/carry up to 20 pounds

    • Ability to work in both indoor and outdoor environments

  • $37,000 – $42,000 per year

  • • Three weeks of PTO to start, with annual increases

    • Paid federal and state holidays

    • Subsidized health and vision insurance

    • Employer-matched IRA

    • Mileage reimbursement

    • Cell phone stipend

    • Flexible schedule and remote work options

    • Professional development opportunities

  • Employee must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

    Duties and responsibilities include the principal functions of the job description and shall not be construed as a complete listing of all miscellaneous, incidental or other duties that may be assigned during normal operations. Note-Able Music Therapy Services retains the right to change or assign other duties to this position as deemed necessary.

Location

Reno Tahoe delivers plenty of sunshine (more than 300 days a year!) and wide-open skies, creating the perfect backdrop for exploring desert, mountain and urban landscapes.

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